Marisol Bracamonte
Fort Worth ,TX
Summary
Proven sales associate with a track record of enhancing customer satisfaction and retention at Barri Financial Group through exceptional customer service and problem-solving skills. Skilled in managing financial transactions and fostering teamwork, demonstrated by efficiently operating money-sorting machines and resolving customer issues, leading to increased loyalty and repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
Barri Financial Group
02.2022 - 04.2022
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Oversaw financial sales to monitor compliance with legal requirements and company policies.
- Provided excellent customer service, addressing concerns and resolving issues promptly.
- Maximized productivity by operating multiple money-sorting machines simultaneously when necessary.
- Provided exceptional customer service while assisting with inquiries regarding currency exchange rates or transaction details.
- Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
Cashier
America Cinemas
07.2019 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Kept detailed records of inventory, orders and repairs to document updated inventory stock and completed work.
Education
R.L Paschal High School
Fort Worth, TX06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Listening Skills
- Reliable and punctual
Languages
Bilingual
Timeline
Sales Associate
Barri Financial Group
02.2022 - 04.2022
Cashier
America Cinemas
07.2019 - 06.2021
R.L Paschal High School
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