Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marisol Montemayor

Marble Falls

Summary

Dynamic customer service professional with a proven track record at H-E-B Grocery, excelling in customer relations and transaction accuracy. Known for reliability and a strong work ethic, I effectively manage high-pressure situations while fostering repeat business through exceptional service and empathy. Skilled in refunds and exchanges, I prioritize customer satisfaction.

Overview

4
4
years of professional experience

Work History

Cashier

H-E-B Grocery
06.2024 - 06.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Restaurant Hostess

Jardin Corona
09.2021 - 11.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Penn Foster Career School
Scranton, PA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality

Languages

Spanish

Timeline

Cashier

H-E-B Grocery
06.2024 - 06.2025

Restaurant Hostess

Jardin Corona
09.2021 - 11.2023

Penn Foster Career School

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