Marisol Rodriguez
San Jose,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx
San Jose, CA
09.2024 - Current
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
Retail Worker
Dicks Sporting Goods
San Jose, CA
03.2024 - 08.2024
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Assistant Manager
Shoe Palace
San Jose, CA
06.2022 - 12.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained up-to-date knowledge of company products and services.
Retail Sales Associate
Zumiez
San Jose, CA
03.2021 - 06.2021
- Assisted customers with finding the right product for their needs.
- Stocked shelves with merchandise according to company standards.
- Handled customer complaints in a professional manner.
- Demonstrated knowledge of store products and services.
Retail Sales Associate
Target
San Jose, CA
03.2020 - 12.2020
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Organized displays to attract customers and promote sales.
Education
Andrew P. Hill High School
San Jose, CA06.2022
Skills
- Employee Performance Evaluations
- Product and Service Knowledge
- Operations Management
- Orientation and Training
- Customer Relations
- Money Handling
Timeline
Package Handler
FedEx
09.2024 - Current
Retail Worker
Dicks Sporting Goods
03.2024 - 08.2024
Assistant Manager
Shoe Palace
06.2022 - 12.2023
Retail Sales Associate
Zumiez
03.2021 - 06.2021
Retail Sales Associate
Target
03.2020 - 12.2020
Andrew P. Hill High School