Results-driven Shift Leader with expertise in team leadership, cash handling, and customer service. Proven track record in implementing workflow improvements and mentoring team members to enhance operational efficiency.
Work History
Shift Leader
5 Years 6 Months
Whatabuger | 03.2021 - 09.2026
Trained and mentored team members on operational procedures and customer service excellence.
Supervised daily operations to ensure quality service and adherence to company standards.
Implemented workflow improvements that enhanced efficiency in food preparation processes.
Managed inventory levels, ensuring timely restocking and minimizing waste.
Resolved customer complaints promptly, fostering a positive dining experience for patrons.
Enforced health and safety regulations, maintaining compliance with local health codes.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Helper
1 Year
Tito's Construction | 05.2025 - 05.2026
Assisted in framing and drywall installation for residential construction projects.
Collaborated with team members to ensure timely project completion and adherence to safety protocols.
Operated power tools and equipment safely to complete assigned tasks efficiently.
Maintained job site cleanliness and organization, enhancing workflow efficiency.
Supported senior workers by gathering materials and preparing work areas for upcoming tasks.
Conducted routine maintenance on tools and equipment, ensuring operational readiness at all times.
Team Member
1 Month
Keefe Commissary Network | 12.2025 - 01.2026
Collaborated with team members to ensure timely delivery of products to clients.
Assisted in training new staff on operational procedures and safety protocols.
Monitored stock levels and reported discrepancies to maintain accurate inventory records.
Operated inventory management systems to track and fulfill commissary orders efficiently.
Implemented process improvements that enhanced workflow efficiency within the team.
Supported quality control measures by inspecting products before shipment for compliance.