Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Business manager with over 14 years of experience in Ag industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Manager
Memo's Farm Labor Services Inc.
Fresno, CA
02.2009 - Current
Communicated with customers and vendors positively with particular attention to problem resolution.
Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Hired exceptional candidates and led staff to maximize productivity and eliminate process lags.
Oversaw and improved deliveries through proactive coordination of daily operations.
Drafted invoices for completed work.
Maintained cleanliness and organization of administrative workspace, working closely with employees to systemize tasks.
Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Managed, trained and motivated workers comp, payroll administrative, and accounts payables to continuously improve knowledge and abilities in Ag business field.
Business Originator
Ascencion Ins Services Inc
Fresno, CA
06.2014 - 07.2015
Maintained strict confidentiality of account records and client information.
Oversaw new business development and customer servicing.
Liaised between account holders and various departments.
Contributed to annual revenue goals by selling new services and developing new accounts.
Educated clients on workman compensation insurance and updated account information to maintain high standards of client service.
Introduced new processes to improve account and market tracking for better data analysis.
Receptionist
Western Dental
Hanford, CA
01.2009 - 01.2010
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing and filing documents.
Managed over 50 calls per day
Education
Bachelor of Science - Business Administration And Management
Fresno Pacific University
Fresno, CA
06.2013
Associate of Science - Business Administration
San Joaquin Valley College
Visalia, CA
01.2012
Skills
Records Organization and Management
Business Leadership
Client Relationship Management
Administrative Management
Human Resources Oversight
Policy Development and Enforcement
Safety Procedures
Data Confidentiality
Employee Scheduling
Coaching and Mentoring
Money Handling
Internal Fraud
Word Processing
Providing Feedback
Accounts Payable and Accounts Receivable
Employee Motivation
Payroll Administration and Timekeeping
Certification
Certified-Human Resources Profession in Agriculture
Timeline
Business Originator
Ascencion Ins Services Inc
06.2014 - 07.2015
Business Manager
Memo's Farm Labor Services Inc.
02.2009 - Current
Receptionist
Western Dental
01.2009 - 01.2010
Bachelor of Science - Business Administration And Management
Fresno Pacific University
Associate of Science - Business Administration
San Joaquin Valley College
Certified-Human Resources Profession in Agriculture
Similar Profiles
Valerie VasquezValerie Vasquez
Payroll Clerk at Farm Labor Payroll Services LLCPayroll Clerk at Farm Labor Payroll Services LLC