Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marisol Vasquez

Odessa,TX

Summary

Hardworking and passionate job seeker with strong organizational skills an willing to keep learning .

Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Cake Decorator

HEB
01.2018 - 10.2023
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Packaged and priced each product according to company pricing procedures.
  • Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
  • Packaged finished products for sale.
  • Trained new employees on bakery methods and procedures.

Cashier

HEB Grocery Store
01.2018 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Customer Service Associate

Walmart
07.2017 - 04.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • handled returns an exchanges

Shift Manager

Pizza Hut
03.2012 - 04.2017
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Tracked receipts, employee hours, and inventory movements,bank deposits

Education

High School Diploma -

Richard Milburn
Odessa, TX
05.2015

Skills

  • Cake Decoration
  • Food Handling Safety
  • Quality Control
  • Stock Rotation
  • Product Inspection
  • Food Safety
  • Customer Service
  • Order Taking
  • Kitchen Safety
  • Verbal and Written Communication
  • Team Cooperation
  • Administration and Management
  • Inventory Maintenance

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cake Decorator

HEB
01.2018 - 10.2023

Cashier

HEB Grocery Store
01.2018 - 10.2023

Customer Service Associate

Walmart
07.2017 - 04.2018

Shift Manager

Pizza Hut
03.2012 - 04.2017

High School Diploma -

Richard Milburn

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Marisol Vasquez