Marissa Baudoin

• Delivered messages and ran errands.
• Troubleshot office equipment, computer hardware and software issues.
• Communicated with customers, employees and vendors to answer questions and address complaints.

Made estimates to send to customers or insurance for work to be completed.

I made invoices for jobs and work completed.

Dealt with insurance claims and adjusters for roofs.

Updated files.

Scheduled inspections.

• Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
• Answered telephones, directed calls, and took messages.
• Scheduled meetings and coordinated materials to be distributed to attendees.
• Facilitated communication within the office and with external partners.
• Provided administrative support to multiple departments as needed.
• Assisted in the development and implementation of office policies and procedures.
• Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
• Conducted data entry tasks with a high level of accuracy and efficiency.
• Operated photocopiers and scanners, facsimile machines and personal computers.
• Provided customer service, addressing inquiries and resolving issues promptly.
• Answered phone calls and directed them to appropriate personnel.
• Reviewed files, records and other documents to obtain information or respond to requests.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Greeted visitors, determined their needs and directed them to the appropriate personnel.
• Maintained an organized filing system of paper documents and electronic files.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Greeted visitors in a professional manner and provided assistance when necessary.
• Completed and mailed contracts, invoices or checks.
• Maintained and updated filing, inventory and database systems, manually or using computer.
• Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
• Utilized office equipment such as printers, copiers, and fax machines efficiently.
• Trained staff members to perform work activities and use computer applications.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Worked effectively in team environments to make the workplace more productive.
• Completed day-to-day duties accurately and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Identified needs of customers promptly and efficiently.

• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Provided exceptional service to high volume of daily customers.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Followed health safety guidelines when preparing and serving food products.
• Stayed informed about daily specials, new menu items, promotions.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Checked food before serving it to customers.
• Set up tables in between patrons to reduce wait times.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Greeted customers, answered questions and recommended specials to increase profits.
• Responded to ad hoc cleaning duties at end of shift.
• Garnished dishes and beverages to serve visually appealing menu items.
• Provided excellent customer service to ensure satisfaction.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Trained new employees to perform duties.
• Monitored dining room for cleanliness and proper set-up at all times.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Trained new employees on restaurant procedures and plating techniques.
• Took reservations and to-go orders to streamline process for both customer and restaurant.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Took orders from customers accurately and in a timely manner.
• Presented menus and answered questions regarding items.
• Prepared checks, itemizing total meal costs and taxes.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Cleaned tables and chairs to prepare dining area for next customers.
• Served food and beverages to patrons and confirmed complete orders.
• Addressed complaints to kitchen staff and served replacement items.
• Stocked service areas with supplies during slow periods.