MARISSA BLOOMER
Appleton,WI
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
14
14
years of professional experience
Work History
Receptionist
Fox Valley Nephrology
Neenah, Wisconsin
08.2025 - Current
- Greeted patients and visitors with professionalism and warmth.
- Managed multi-line phone system for incoming calls and inquiries.
- Scheduled appointments using electronic health record systems efficiently.
- Verified patient information and updated records accurately.
- Processed paperwork, including insurance forms and patient registrations promptly.
- Coordinated communication between medical staff and patients seamlessly.
Data Entry Clerk
TotalMed Staffing
Appleton, WI
04.2025 - 05.2025
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Identified and corrected data entry errors to prevent duplication across systems.
- Followed data program techniques and procedures to maintain data entry requirements.
- Verified accuracy and completeness of data entry into the database system.
Customer Service Representative
Alta Resources
Neenah, WI
07.2023 - 04.2024
- Provided consumers with information on products and answered any of their concerns.
- Used problem solving skills to fix any type of issue the consumer had.
- Did research on products for consumers.
- Maintained database by entering new and updated customer and account information.
- Answered 30 to 40 Calls a day pertaining to the company's products and consumer experiences and/or problems.
- Identified and corrected data entry errors to prevent duplication across systems.
- Carefully typed up detailed statements from consumers.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Followed data program techniques and procedures to maintain data entry requirements.
- Proofread and edited documents to correct errors.
Data Entry Clerk
Motto Inc.
Appleton, WI
07.2022 - 02.2023
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Maintained database by entering new and updated customer and account information.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Identified and corrected data entry errors to prevent duplication across systems.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Followed data program techniques and procedures to maintain data entry requirements.
- Proofread and edited documents to correct errors.
- Exceeded quality goals to support team productivity.
Sales Associate
Salelytics
Menasha, WI
09.2021 - 03.2022
- Called existing Fedex customers and offered them discounts and better shipping rates.
- Answered any questions customers had about shipping with FedEx or showed them how to create a shipment online.
- Worked Remote position.
- Gave excellent customer service and provided any information the customer needed.
- Made 60 to 70 calls a day with meeting quota of getting at least two sales a day.
- Fulfilled customers shipping needs and looked into any account problems they were having, also gained more business.
Cashier
Bp Gas Station
Neenah, WI
08.2018 - 09.2019
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Used suggestive selling techniques to promote add-on sales.
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
Cashier
Fox Convenience Gas Station
Appleton, WI
05.2015 - 06.2017
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
Cashier
Burlington Coat Factory Burlington Stores
Appleton, WI
04.2014 - 02.2015
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier
Wendys Restaurant
Appleton, WI
10.2011 - 07.2013
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
GED -
Fox Valley Technical College
Appleton, WI05.2016
Skills
- Pos system operation
- Research skills
- Microsoft Excel
- Verbal and written communication
- Time management
- Teamwork and collaboration
- Upselling techniques
- Merchandising knowledge
- Salesforce
- Product sales
- Client account management
- Reliable and punctual
- Energetic self-starter
- Filing and data archiving
- Verifying data accuracy
- Critical thinker
- Typing accuracy
- Technical support
- Attention to detail
- Customer service
- Problem solving
- Communication skills
- Multi-line phone management
Languages
Spanish, Limited
References
References available upon request.
Timeline
Receptionist
Fox Valley Nephrology
08.2025 - Current
Data Entry Clerk
TotalMed Staffing
04.2025 - 05.2025
Customer Service Representative
Alta Resources
07.2023 - 04.2024
Data Entry Clerk
Motto Inc.
07.2022 - 02.2023
Sales Associate
Salelytics
09.2021 - 03.2022
Cashier
Bp Gas Station
08.2018 - 09.2019
Cashier
Fox Convenience Gas Station
05.2015 - 06.2017
Cashier
Burlington Coat Factory Burlington Stores
04.2014 - 02.2015
Cashier
Wendys Restaurant
10.2011 - 07.2013
GED -
Fox Valley Technical College