Marissa Burtle Scudder
Lake Havasu City,AZ
Summary
Dynamic Internet Sales Manager and Vet Dispatcher with a proven track record at Anderson Nissan, enhancing customer satisfaction and streamlining operations. Expert in digital marketing and team leadership, I've successfully implemented CRM software and reduced dispatch errors, significantly boosting efficiency and sales outcomes.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Internet Sales Manager
Anderson Nissan
03.2024 - Current
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Vet Dispatcher
Private Practice
01.2022 - 02.2024
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Directed dispatching, routing, and tracking of 1 fleet vehicle.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Scheduled and organized delivery routes.
Education
High School Diploma -
Raincross Highschool
Riverside, CA06-2017
Skills
- Team leadership qualities
- Online sales techniques
- Appointment scheduling
- Digital marketing
- VinSolution,WORD, 700 Credit, NNA net expert
Timeline
Internet Sales Manager
Anderson Nissan
03.2024 - Current
Vet Dispatcher
Private Practice
01.2022 - 02.2024
High School Diploma -
Raincross Highschool
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