Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Marissa Dietrich

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Shady's Long Shots
06.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Wellness Coach

Crave Nutrition LLC
07.2022 - 10.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Busser/Food Expeditor

Shady's Long Shots
03.2021 - 06.2023
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.

Cashier

NuCara Pharmacy
10.2021 - 04.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
  • Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Arts - Youth, Children, & Family Ministry

North Central University
Minneapolis, MN
05.2026

Skills

  • Order Delivery Practices
  • Table Bussing
  • Guest Engagement
  • Food Running
  • Safe Food Handling
  • Cash Handling
  • Strong Work Ethic
  • Exceptional Customer Service

Affiliations

  • Volunteer in Pre-K at church

Timeline

Server

Shady's Long Shots
06.2023 - Current

Wellness Coach

Crave Nutrition LLC
07.2022 - 10.2023

Cashier

NuCara Pharmacy
10.2021 - 04.2022

Busser/Food Expeditor

Shady's Long Shots
03.2021 - 06.2023

Bachelor of Arts - Youth, Children, & Family Ministry

North Central University

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Marissa Dietrich