Professional Summary
Overview
Work History
Education
Skills
Timeline

Marissa Emden

Cidersmith
Palm Coast
3
years of professional experience

Dedicated professional with strong customer service skills in fast-paced environments. Known for effective multitasking, cleaning and sanitation expertise, and a commitment to enhancing guest experiences.

Work History

Hostess

7 Months
Cidersmith | 01.2026 - Current
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation systems to optimize table turnover and enhance guest experience.
  • Collaborated with servers to communicate guest preferences and dietary needs effectively.
  • Assisted in maintaining cleanliness and organization of dining area throughout service periods.

Hostess

5 Months
Flagler Fish Company | 03.2025 - 08.2025
  • Greeted and seated guests promptly to create a welcoming atmosphere.
  • Managed reservation systems to optimize table turnover and enhance guest experience.
  • Collaborated with servers to communicate guests' preferences and dietary needs effectively.
  • Assisted in maintaining cleanliness and organization of the dining area throughout service periods.

Barista

7 Months
Dunkin Donuts & Baskin Robbins | 06.2024 - 01.2025
  • Prepared and served coffee and beverage orders efficiently.
  • Assisted customers with menu selections, enhancing overall experience.
  • Operated point-of-sale system for accurate order processing and payments.
  • Maintained cleanliness and organization of workstations and customer areas.

Ice Cream Scooper

7 Months
Sweet Melissa's Homemade Ice Cream | 09.2023 - 04.2024
  • Provided exceptional customer service by assisting customers with ice cream selections.
  • Operated ice cream machines and tools effectively to produce high-quality products consistently.
  • Assisted in training new staff on proper scooping techniques and customer interaction protocols.
  • Maintained cleanliness and organization of work area to ensure compliance with health and safety standards.

Front of House Employee

6 Months
Chick-fil-A | 03.2023 - 09.2023
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed front counter operations, ensuring accuracy in order processing.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in training new team members on operational procedures and customer engagement techniques.

Education

High School Diploma

Flagler Palm Coast High School | Palm Coast, FL | 05-2025

Bachelor of Arts - Criminology

Flagler College | Saint Augustine, FL | 05-2029

Skills

Customer service expertise
Customer service
Effective multitasking
Reservation management
Phone etiquette
Dining area maintenance
Customer service expertise

Timeline

Hostess

Cidersmith
01.2026 - CurrentRead More

Hostess

Flagler Fish Company
03.2025 - 08.2025Read More

Barista

Dunkin Donuts & Baskin Robbins
06.2024 - 01.2025Read More

Ice Cream Scooper

Sweet Melissa's Homemade Ice Cream
09.2023 - 04.2024Read More

Front of House Employee

Chick-fil-A
03.2023 - 09.2023Read More

Flagler College

Bachelor of Arts from Criminology
Read More

Flagler Palm Coast High School

High School Diploma
Read More
Marissa Emden