Marissa Flores
Summary
Excelled in time management and hospitality services, boosting client satisfaction through exceptional service and efficient problem-solving. Demonstrated proficiency in cash handling and team collaboration, contributing to a positive and productive work environment. A driven and personable professional seeking a part time position at your company.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
San Diego Metro KOA Resort
06.2021 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected reservation deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- On occasion, ran gift shop, finished transactions and restocked during and after closure.
General Merchandiser - Seasonal
Target Corporation
10.2022 - 01.2023
- Kept sales floor clean, neat, and well-stocked for customers
- Pushed and stocked product in multiple departments and consistently met time targets.
- Properly prepared items for order pickups, drive-up orders and online orders
- Finalized multiple shipment loads daily
- Support Guest Service as back up Cashiers, Order Pick Up runners (OPU) and/or, Drive Up runners (DU)
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
Personal Assistant
Coldwell Banker - Gaby Acuna
08.2020 - 05.2021
- Maintained appropriate filing of professional Client Data base and documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Planned, organized and managed mailers to be sent out to each client every month
Education
B.A. in Liberal Arts And Sciences - Journalism - Emphasis in Public Relations
San Diego State University
San Diego, CA05.2025
High School Diploma -
Southwest Senior High School
San Diego, CA06.2020
Skills
Customer Service
Time Management
Cash Handling
Telephone Etiquette
Hospitality services
Problem-solving skills
Team Collaboration
Work Prioritization
Punctual and Reliable
Listening Skills
Timeline
General Merchandiser - Seasonal
Target Corporation
10.2022 - 01.2023
Front Desk Receptionist
San Diego Metro KOA Resort
06.2021 - 01.2024
Personal Assistant
Coldwell Banker - Gaby Acuna
08.2020 - 05.2021
B.A. in Liberal Arts And Sciences - Journalism - Emphasis in Public Relations
San Diego State University
High School Diploma -
Southwest Senior High School
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