Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Gates

Glendale,AZ

Summary

Proven leader and efficient problem-solver, adept in policy enforcement and emergency response, with a track record of mentoring new hires at Starlight Pool to enhance team performance. Excelled in CPR certification, demonstrating exceptional team leadership and interpersonal communication skills to ensure guest safety and satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Starlight Pool
05.2024 - 08.2024
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.

Lifeguard

Cortez Pool
05.2022 - 09.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Detailed safety rules and procedures regarding activities to customers and guests.

Volunteer

Saint Vincent De Paul
08.2021 - 03.2023
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.

Education

High School Diploma -

Xavier College Preparatory
Phoenix AZ 85012

Skills

  • Policy Enforcement
  • New Hire Training
  • POS System Operation
  • Team Leadership
  • CPR Certified
  • Emergency Response

Timeline

Cashier Team Lead

Starlight Pool
05.2024 - 08.2024

Lifeguard

Cortez Pool
05.2022 - 09.2023

Volunteer

Saint Vincent De Paul
08.2021 - 03.2023

High School Diploma -

Xavier College Preparatory

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Marissa Gates