Marissa Gomez
Garden Grove,CA
Summary
Dedicated Deli Clerk with expertise in customer service, team collaboration, and sanitation practices. Proven ability to enhance customer experiences while ensuring high operational standards. Strong problem-solving skills and attention to detail drive efficient workflows and team success.
Overview
5
5
years of professional experience
Work History
Deli clerk
Sprouts Farmer Market
Huntington Beach, California
03.2025 - Current
- Prepared sliced meats and cheeses using deli equipment and proper sanitation practices.
- Guided customers in product selections, offering tailored recommendations to enhance their shopping experience.
- Maintained cleanliness and organization of the deli counter and surrounding areas.
- Operated scales, slicers, and other deli tools to ensure efficient service.
- Collaborated with team members to manage inventory and replenish stock levels.
- Wrapped and labeled products for display, maintaining stringent freshness and quality standards to attract customers.
- Followed food safety guidelines to ensure compliance with health regulations.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Trained new employees on food handling, safety protocols, and customer service techniques, ensuring compliance and high service quality.
PetsHotel Specialist
PetSmart Charities
Huntington Beach, California
07.2024 - Current
- Animal care.
- Worked collaboratively with team members on projects.
- Administered meals to pets based on established schedules and specific dietary requirements, ensuring proper nutrition.
- Monitored pets for signs of distress, injury, and illness, coordinating timely responses to maintain their health and comfort.
- Cuddled and snuggled, making pets feel safe and loved in the owner's absence.
- Kept facility areas clean, neat and sanitized for optimal animal health and well-being.
- Provided pet parents with regular reports and photo updates, enhancing communication and reassurance during their absence.
Housekeeper
Hotel el Dorado
Atotonilco el Grande, Hidalgo
02.2021 - 09.2021
- Cleaned guest rooms thoroughly and efficiently to ensure high standards of cleanliness.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replaced bed linens and towels in guest rooms to maintain cleanliness.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Organized and restocked housekeeping supplies to ensure uninterrupted service and efficiency.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Interacted pleasantly with clients and guests when performing daily duties.
- Addressed guest requests promptly and courteously to enhance overall guest satisfaction.
- Reported maintenance issues to management for prompt resolution and guest satisfaction.
- Trained new staff on cleaning procedures and hotel policies to uphold service standards.
- Maintained a clean linen closet by folding sheets neatly on shelves.
Skills
- Sanitation practices
- Quality control
- Product presentation
- Cash register operation
- Customer referrals
- Employee training
- Team collaboration
- Attention to detail
- Problem solving
- Effective communication
- Integrity and ethics
- Heavy lifting
Languages
Spanish
Professional
Timeline
Deli clerk
Sprouts Farmer Market
03.2025 - Current
PetsHotel Specialist
PetSmart Charities
07.2024 - Current
Housekeeper
Hotel el Dorado
02.2021 - 09.2021