Summary
Work History
Education
Skills
Timeline
Generic

Marissa Grijalva

Phoenix,AZ

Summary

Experienced leader with a strong work ethic and adaptability. Exceptional interpersonal skills enhance team collaboration. Quick learner capable of mastering new skills independently.

Work History

Assistant Manager

IHOP
Phoenix, AZ
  • Demonstrated exceptional customer service under pressure.
  • Multitasked effectively in stressful circumstances.
  • Executed various roles within the restaurant as needed.
  • Collaborated with management to develop strategic plans for business goals.

Server

IHOP
Phoenix, AZ
  • Trained new servers.
  • Maintained knowledge of menu items, garnishes, ingredients, and preparation methods.
  • Ensured courteous and efficient guest service.

Epi-hab Warehouse

Epihab
Phoenix, AZ
  • Processed incoming orders, verifying item accuracy and pricing.
  • Organized warehouse for efficient goods storage.

Orange Cleaning Services

Orange Cleaning Services
AZ
  • Reported damages or repairs to supervisor immediately.
  • Sanitized common areas including lobbies, hallways, and break rooms daily.

Amazon

Amazon
Phoenix, AZ
  • Delivered goods promptly while following traffic regulations.
  • Transported items securely to avoid damage or loss.

Customer Service Representative

Repwest Insurance
Phoenix, AZ
  • Managed high-stress situations with professionalism while resolving conflicts.
  • Resolved customer complaints empathetically, boosting loyalty and repeat business.
  • Handled escalated calls efficiently, achieving satisfactory resolutions for customers and company.

Education

High School Diploma -

Camelback High School
Phoenix, AZ

Skills

  • Employee Oversight
  • Safety And Compliance
  • Customer Service And Satisfaction
  • Multitasking Ability
  • Health And Safety Compliance
  • English/Spanish fluent

Timeline

High School Diploma -

Camelback High School

Assistant Manager

IHOP

Server

IHOP

Epi-hab Warehouse

Epihab

Orange Cleaning Services

Orange Cleaning Services

Amazon

Amazon

Customer Service Representative

Repwest Insurance

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Marissa Grijalva