Marissa Howard

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

I shadowed a Speech-Language Pathologist and explored the field from a clinical perspective. I was able to interact with patients and saw speech and swallowing disorders first hand.