Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Jordan

Marissa Jordan

Savannah ,Ga

Summary

Dynamic sales associate with proven expertise at Vapors Smoke Shop, excelling in customer service and relationship building. Achieved consistent sales targets through effective product recommendations and exceptional problem-solving skills. Known for enhancing customer satisfaction and fostering loyalty, while maintaining cash handling accuracy and collaborating with team members to drive store performance.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Desired Position role.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience

Work History

Sales Associate

Vapors Smoke Shop
02.2024 - 08.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

In-Home Nanny

Nanny Services
09.2023 - 01.2024
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.
  • Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
  • Maintained open communication with parents to discuss progress, challenges, and goals for the children.
  • Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
  • Adapted childcare approach according to each child''s unique personality traits, ensuring personalized care.
  • Provided overnight care during family vacations or business trips, ensuring a seamless transition for the children.
  • Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.
  • Encouraged creativity through arts and crafts projects fostering fine motor skill development.
  • Improved children''s social skills by organizing playdates and group outings.
  • Implemented creative learning strategies to assist with homework completion, enhancing academic performance.
  • Assisted in implementing sleep routines leading to improved restfulness for both children and parents.
  • Played games, worked on puzzles, and read books to young children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Drove children to dance, cheer, and sports practices.
  • Involved children in caring for household pets and chores.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Taught children basic life skills, manners and personal hygiene.
  • Helped children complete homework assignments and school projects.
  • Assisted with light housekeeping duties as well as running errands.
  • Encouraged children to be understanding and patient with others.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Identified warning signs of emotional and developmental problems in children.
  • Coordinated playdates and outings to meet children's physical and social needs.

Education

GED -

Great Plains Technology Center
Lawton, OK
08.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash handling accuracy
  • Stocking and receiving
  • Client service
  • Product sales
  • Sales expertise
  • Complex Problem-solving
  • Sales strategies
  • Professional demeanor
  • Retail store operations
  • Adapt to diverse groups
  • Policy and procedure adherence
  • Product recommendations
  • Merchandise display
  • Negotiation tactics
  • Product promotions
  • Business development
  • Product demonstrations
  • Verbal and written communication

Timeline

Sales Associate

Vapors Smoke Shop
02.2024 - 08.2025

In-Home Nanny

Nanny Services
09.2023 - 01.2024

GED -

Great Plains Technology Center

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