Dedicated restaurant professional with a strong background in customer service, POS system operation, and reservation handling. Committed to enhancing guest experiences through efficient service and effective communication.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
The Otesaga Resort Hotel
Cooperstown, NY
06.2025 - Current
Greeted and seated guests, ensuring a warm and welcoming environment.
Managed reservation system, optimizing table assignments for efficiency.
Coordinated with waitstaff to streamline service flow and enhance guest experience.
Handled guest inquiries and concerns promptly to maintain satisfaction levels.
Placed to go orders when needed
Monitored dining area for cleanliness and readiness, maintaining high standards of presentation.
Wait Staff Member
Red Door Dairy Store
West Winfield, NY
04.2022 - 08.2024
Provided exceptional customer service, ensuring positive dining experiences for all patrons.
Managed food and beverage orders efficiently, maintaining accuracy and attention to detail.
Assisted in training new staff on store policies and operational procedures.
Collaborated with kitchen staff to streamline order delivery and enhance service speed.