Marissa M. Anderson
Grand Prairie,TX
Summary
Dynamic professional with a robust background in leadership and team management, consistently driving results through effective collaboration. Demonstrated expertise in strategic planning and problem-solving, adept at thriving in fast-paced environments. Recognized for reliability and exceptional communication skills, committed to delivering high-quality outcomes aligned with organizational goals. Passionate about fostering a culture of teamwork and innovation to achieve sustainable success.
Overview
10
10
years of professional experience
Work History
Assistant Branch Manager
Enterprise Holdings
03.2021 - Current
- Oversaw daily branch operations, managing a fleet of 300+ vehicles and a team of 5-7 employees, while implementing new procedures that improved efficiency by 20% and reduced customer wait times.
- Coordinated and facilitated regular team meetings to ensure clear communication and alignment with company goals
- Prepared and analyzed monthly performance reports, identifying areas for improvement and implementing action plans.
- Developed strong relationships with corporate clients, resulting in increased repeat business.
- Maintained high levels of vehicle availability by coordinating fleet logistics and maintenance schedules.
- Developed training programs for new staff, fostering skill development and operational efficiency.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Admissions Counselor and Transfer Recruiter
Tuskegee University
02.2019 - 02.2021
- Coordinated recruitment events and disseminated information about university programs, successfully exceeding recruitment goals by 15% through effective communication and data analysis:
- Prepared and disseminated information about university programs, admissions procedures, and financial aid options
- Coordinated and organized recruitment events, including campus tours, college fairs, and information sessions
- Compiled and analyzed applicant data, preparing reports for the admissions committee and university leadership
- Assisted in the development of admissions policies and procedures, ensuring compliance with university standards
- Responded to inquiries from prospective students and parents regarding admissions requirements and processes
- Collaborated with various university departments to ensure accurate and up-to-date information in publications
Volunteer Coordinator
Tuskegee Institute National Park Service
08.2016 - 09.2018
- Led volunteer recruitment initiatives to enhance community engagement and support park programs.
- Developed training materials to improve volunteer onboarding and retention processes.
- Implemented feedback mechanisms to assess volunteer satisfaction and program effectiveness.
- Coordinated and organized recruitment events, including campus tours, college fairs, and information sessions.
- Compiled and analyzed applicant data, preparing reports for the admissions committee and university leadership
- Collaborated with various university departments to ensure accurate and up-to-date information in publications
- Organized recognition events to show appreciation for volunteer contributions, boosting morale and promoting a positive organizational culture.
Education
Bachelor of Science - Psychology
Tuskegee University
Tuskegee, AL05-2018
Skills
- Microsoft Office
- Operations management
- Recruiting and interviewing
- Fleet and Operations Management
- Verbal and written communication
- Customer service
- Team leadership
- Task delegation
- Conflict resolution
ADDITIONAL INFORMATION
- Organizations:
- Member – Zeta Phi Beta Sorority, Incorporated
- Member -National Society of Leadership and Success
- Member- Phi Theta Kappa International Honor Society
- HBCU – United Negro College Fund, National Alumni Council (Advisory Board)
Timeline
Assistant Branch Manager
Enterprise Holdings
03.2021 - Current
Admissions Counselor and Transfer Recruiter
Tuskegee University
02.2019 - 02.2021
Volunteer Coordinator
Tuskegee Institute National Park Service
08.2016 - 09.2018
Bachelor of Science - Psychology
Tuskegee University