Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Martinez

Defiance

Summary

Dynamic and dedicated professional with experience as a Hostess at Bob Evans Restaurant, excelling in customer service and effective multitasking. Known for creating a welcoming atmosphere while efficiently managing reservations and inquiries. Demonstrated patience and empathy, ensuring a positive dining experience for all guests. Proficient in phone etiquette and communication.

Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.

Overview

2
2
years of professional experience

Work History

Hostess

Bob Evans Restaurant
01.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Defiance High School
06-2023

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette

Timeline

Hostess

Bob Evans Restaurant
01.2023 - Current

High School Diploma -

Defiance High School
Marissa Martinez