Marissa M Overton
Las Vegas,Nevada
Summary
A seasoned hospitality professional with over a decade of experience spanning Michelin-starred fine dining to high-volume airport restaurants. Marissa brings exceptional guest service, attention to detail, and a passion for cultivating warm, memorable experiences. Known for creating loyal patron relationships and contributing to strong team dynamics, she is driven by a love for service and a vibrant, healthy lifestyle.
Overview
14
14
years of professional experience
Work History
Server
Happy Camper
Las Vegas, Nevada
01.2024 - Current
- Describe menu items and daily specials in detail while providing recommendations upon requests.
- Accurately relay the ingredients and cooking methods utilized.
- Buss tables while ensuring drinks are served timely.
- Monitor cash registers and collect payments for drinks and food.
Server
Chophouse Harry Reid International Airport
Las Vegas, Nevada
01.2018 - 01.2024
- Use selling techniques to enhance profits, anticipated and replied to customer's queries and needs.
- Maintained cleanliness of the establishment during downtime.
- Served chilled alcoholic and nonalcoholic beverages to guests.
- Verified the guest's identification to check his/her age.
- Along with these tasks, Marissa also provided training for new hires.
Server
Nobu Malibu
Malibu, California
01.2012 - 12.2017
- Accurately prepared itemized checks and discreetly handled payment complications.
- Stocked service area with supplies.
- Directed bartending operations overseeing seamless beverage service, scheduling, inventory, and customer service.
Education
Diploma -
Emily Griffith High School
Denver, Co01.2003
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Happy Camper
01.2024 - Current
Server
Chophouse Harry Reid International Airport
01.2018 - 01.2024
Server
Nobu Malibu
01.2012 - 12.2017
Diploma -
Emily Griffith High School