Marissa Resendez
Brownfield,TX
Summary
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Overview
5
5
years of professional experience
Work History
Teller
Prosperity Bank
11.2021 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Guest Service Associate
United Supermarkets
04.2019 - 10.2021
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided professional services and support in a dynamic work environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Associate of Arts - General Studies
Eastern Gateway Community College
Steubenville, OH12.2022
Skills
- Cash Handling
- Asset Protection
- Exceptional customer service
- Excellent time management skills
- Financial Analysis
- Problem Solving
Additional Information
BLS Certified
Timeline
Teller
Prosperity Bank
11.2021 - Current
Guest Service Associate
United Supermarkets
04.2019 - 10.2021
Associate of Arts - General Studies
Eastern Gateway Community College