Marissa Romero
Fresno,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Car Salesperson
Clawson Honda Of Fresno
01.2021 - 10.2023
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Waitress
Buffalo Wild Wings
03.2017 - 03.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress
Long Boards Grill And Bar
02.2015 - 02.2017
- Greeted new customers, discussed specials, and took drink orders.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Education
Associate of Arts - Social Work
Fresno City College
Fresno, CA01.2025
Skills
- Strong negotiation
- Building rapport
- Sales Presentations
- Persuasion techniques
- Goal-Oriented
- Friendly and Enthusiastic
- Appointment Scheduling
- Team Collaboration
- Strong multitasking
- Hospitality service expertise
- Memory retention
Timeline
Car Salesperson
Clawson Honda Of Fresno
01.2021 - 10.2023
Waitress
Buffalo Wild Wings
03.2017 - 03.2019
Waitress
Long Boards Grill And Bar
02.2015 - 02.2017
Associate of Arts - Social Work
Fresno City College
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