Marissa San Miguel
Houston,TX
Summary
Dynamic and detail-oriented cashier with a proven track record at HEB Grocery Store, excelling in customer service and cash handling. Recognized for maintaining accurate cash balances and enhancing customer satisfaction through personalized service. Strong work ethic and effective time management skills contribute to a seamless checkout experience.
Overview
8
8
years of professional experience
Work History
Cashier
HEB Grocery Store
Houston, TX
08.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash register balances throughout shifts.
- Collaborated with team members to ensure smooth store operations.
- Handled returns and exchanges in accordance with store policies.
- Implemented best practices for maintaining a clean and organized checkout area.
To Go
Outback Steakhouse
Houston, TX
05.2022 - 2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Cashier
Panera Bread
Pasadena, TX
11.2023 - 2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained accurate cash drawer balance throughout shifts to ensure financial integrity.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Trained new cashiers on register operations and customer service standards for consistency.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Speedy Stop
Bay City, TX
05.2020 - 2021
- Monitored inventory levels and reported discrepancies to management.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
A&A BBQ
Bay City, TX
02.2018 - 2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained accurate cash drawer balance throughout shifts to ensure financial integrity.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
Education
High School Diploma -
Pasadena Memorial High School
Pasadena, TXSkills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Customer service excellence
Cash handling and management
Timeline
Cashier
HEB Grocery Store
08.2024 - Current
Cashier
Panera Bread
11.2023 - 2023
To Go
Outback Steakhouse
05.2022 - 2024
Cashier
Speedy Stop
05.2020 - 2021
Cashier
A&A BBQ
02.2018 - 2020
High School Diploma -
Pasadena Memorial High School