Dedicated Patient Access Coordinator proficient in various office support equipment, including computers,copiers, faxes, voice mail messages, and word processing. Well-organized and outgoing coordinator trained in appointments, front desk management and insurance. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and health insurance.
Overview
5
5
years of professional experience
Work History
Patient Access Coordinator
AHN Westmoreland Outpatient Center
Greensburg, PA
05.2022 - Current
Identifies diagnosis and medical procedure codes to expand skill and knowledge.
Collected and entered patient demographic and insurance data into EPIC to establish patient's medical record.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Enters Authorizations for CT and MRIs, creates or transcribes order and schedule the test in EPIC.
Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors.
Patient Access Coordinator
Allegheny Valley Hospital
Natrona Heights, PA
11.2017 - 05.2022
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Facilitated communication between patients and various departments and staff.
Internship Student
UPMC Centers For Rehab Services
North Huntington, , PA
08.2016 - 10.2016
Completes insurance benefit validation for physical therapy visits.
Submits referrals to health insurance companies for additional treatment visits.
Assembled patient charts on paper, correctly and accurately.
Performs clerical support such as, answering phones, filing, faxing getting charts ready for the next day.
Reported back to instructor to receive day-to-day tasks and responsibilities.
Produced high-quality communications for internal and external use.
Sorted, organized and maintained files.
Education
Associate of Applied Science - Medical Healthcare Management
Westmoreland County Community College
Youngwood, PA
05.2021
Skills
Good Telephone Etiquette
Attention to Detail
Motivated and not afraid to show initiative
Resourceful and Reliable
Excellent Customer Service
Confident and articulate communicator - verbal and written
Friendly team player
Detail oriented
EMR
Familiar with commercial and private insurance carriers
ICD-10-CM, ICD-9-CM and Medical Terminology
Familiar with general office equipment such as(faxes,phones,printers, voice mails, word processing, spreadsheets and other software applications
Timeline
Patient Access Coordinator
AHN Westmoreland Outpatient Center
05.2022 - Current
Patient Access Coordinator
Allegheny Valley Hospital
11.2017 - 05.2022
Internship Student
UPMC Centers For Rehab Services
08.2016 - 10.2016
Associate of Applied Science - Medical Healthcare Management
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