Summary
Overview
Work History
Education
Skills
Timeline
Server

Marissa Symington

Mount Sinai,NY

Summary

Friendly and reliable worker offering unmatched customer service and workplace focus. Motivated with an engaging personality and flexible approach. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

10
10
years of professional experience

Work History

Server

Duckwalk Vineyard
Watermill, NY
08.2021 - Current
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with guests to record orders and assess needs.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Maintained clean and organized bar area.

Leader

Sky Zone Trampoline Park
Mount Sinai, NY
03.2020 - 05.2021
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.

Party Host

Sky Zone Trampoline Park
Mount Sinai, NY
04.2017 - 05.2021
  • Greeted and logged in each guest, delivering instructions and details on games and party activities.
  • Obtained signed waiver from customer before starting event and closed out customer bill at event end.
  • Began and ended events punctually by monitoring time and pacing schedule of activities.
  • Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
  • Kept facilities clean and prepared party areas promptly for upcoming events.

Cashier

Sky Zone Trampoline Park
Mount Sinai, NY
04.2017 - 05.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

Bachelor of Science - Criminal Justice: Law Enforcement Technology

Farmingdale State College
Farmingdale, NY
05.2024

Skills

  • Billing and Payment Processing
  • Calm and Professional Under Pressure
  • Customer Service and Rapport
  • Customer Transactions
  • Responding to Difficult Customers
  • Team Player
  • Verbal and Written Communication
  • Warm and Friendly

Timeline

Server

Duckwalk Vineyard
08.2021 - Current

Leader

Sky Zone Trampoline Park
03.2020 - 05.2021

Party Host

Sky Zone Trampoline Park
04.2017 - 05.2021

Cashier

Sky Zone Trampoline Park
04.2017 - 05.2021

Bachelor of Science - Criminal Justice: Law Enforcement Technology

Farmingdale State College

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Marissa Symington