Marissa Tamez
Houston
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
5
5
years of professional experience
Work History
Receptionist
Penitas auto sales
Houston
01.2024 - Current
- Greeted customers warmly upon arrival at Campos trucks and cars.
- Managed incoming calls and directed them to appropriate departments.
- Scheduled appointments for service and vehicle maintenance efficiently.
- Maintained organized reception area and ensured professional appearance.
- Assisted customers with inquiries regarding vehicles and services offered.
- Handled cash transactions and ensured secure payment processing procedures.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
Receptionist
Campos trucks and cars
Houston
01.2023 - 12.2023
- Greeted customers warmly upon arrival at Campos trucks and cars.
- Managed incoming calls and directed them to appropriate departments.
- Scheduled appointments for service and vehicle maintenance efficiently.
- Processed customer information and maintained accurate records consistently.
- Handled cash transactions and ensured secure payment processing procedures.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
Sales
Metro by T-Mobile
Houston
04.2020 - 08.2023
- Helping customers
- Working the sales floor
- Taking payment
- Calling support when needed
- Analyzed sales data and identified trends in order to develop targeted sales plans for assigned territory.
- Provided training to sales associates on techniques for increasing sales volume.
Education
High School Diploma -
Tegeler High School
Houston, TXSkills
- Appointment scheduling
- Customer service
- Cash handling
- Call management
- Record keeping
- Data entry
- Attention to detail
- Multitasking and prioritization
- Multi-line phone system operation
- Technical support
- Greeting and seating clients
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Receptionist
Penitas auto sales
01.2024 - Current
Receptionist
Campos trucks and cars
01.2023 - 12.2023
Sales
Metro by T-Mobile
04.2020 - 08.2023
High School Diploma -
Tegeler High School