Marissa Timbol
McKinleyville,CA
Summary
Proven track record in boosting territory sales and enhancing customer experiences, demonstrated during my tenure at Rental Guys. Leveraged relationship building and strategic problem-solving to exceed sales targets and establish a robust client network. Skilled in account management and customer service, consistently prioritizing client needs and company goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Outside Sales Representative
Rental Guys
06.2023 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Built strong client rapport to establish diversified network of connections.
- Attended trade shows and conferences regularly to increase brand visibility.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
Retail Store Manager
Mckinleyville Ace Home And Garden Center
06.2018 - 06.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached 20+ employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store organization, maintenance, and purchasing functions.
- Created employee schedules to align coverage with forecasted demands.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
High School Diploma -
Mckinleyville High School
Mckinleyville, CA06.
Skills
- Relationship Building
- Motivated Team Player
- Problem-Solving
- Customer Service-Oriented
- Customer Service
- Account Management
- Phone and Email Etiquette
- High Energy
- Customer focused-service
- Client Relationship Development
- Friendly and outgoing
- Dependable and reliable
Timeline
Outside Sales Representative
Rental Guys
06.2023 - Current
Retail Store Manager
Mckinleyville Ace Home And Garden Center
06.2018 - 06.2023
High School Diploma -
Mckinleyville High School