Marissa Torrieri
Tampa,FL
Summary
Highly driven and customer-centric retail professional with over 2 years of grocery experience and 2 years in management. Demonstrated expertise in cultivating positive shopping experiences, overseeing inventory management, and leading teams. Eager to bring a passion for natural and organic foods, and a strong work ethic to a fast-paced environment at Sprouts.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Server
Psomi
Tampa, Florida
12.2024 - 07.2025
- Processed payments accurately using point-of-sale systems for transactions.
- Assisted in training new servers on menu items and service protocols.
- Stocked supplies and prepared dining area for upcoming shifts efficiently.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Michelin Bib restaurant
Barista
Starbucks
Clearwater, US
08.2023 - 10.2024
- Maintained clean, organized work environment to comply with health and safety regulations.
- Operated espresso machines and blenders to prepare high-quality beverages efficiently.
- Collaborated with team members during peak hours to enhance workflow and customer satisfaction.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
Wine steward and bartender
Chateau Ste Michelle Winery
Woodinville, US
03.2023 - 09.2023
- Served wine during Summer Concert Series, enhancing guest experience at a renowned venue.
- Collaborated with Live Nation to ensure seamless event execution.
- Provided VIP guests with curated wine selection at daily performances.
- Monitored inventory levels of supplies, ensuring readiness for peak service times.
- Ensured compliance with health department regulations at all times.
- Processed payments using cash registers or POS systems efficiently and accurately.
- Delivered exceptional service to high-profile guests in upscale dining environments.
Yacht Stewardess
Kutner Yachting adventures
Saint Petersburg, US
01.2022 - 02.2023
- Monitored supply inventory, promptly reporting needs to management.
- Ensured compliance with safety protocols during emergencies, enhancing guest awareness.
- Prepared meals according to established culinary standards, ensuring quality and presentation.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Crew Member
Trader Joe's
Saint Petersburg, US
08.2021 - 02.2023
- Delivered exceptional customer service by greeting and assisting customers professionally.
- Operated cash register and processed customer transactions efficiently.
- Monitored stock levels for effective inventory management, notifying supervisor of replenishment needs.
- Led a team of 6 as Section Leader of Produce, promoting collaboration and efficiency.
- Maintained strict adherence to food handling, storage, preparation, and presentation standards.
- Fostered teamwork among crew members to enhance workplace morale.
Lead Server Trainer
The Cheesecake Factory
Honolulu, US
01.2018 - 02.2020
- High-volume location. It was the busiest in the nation before COVID.
- Implemented best practices for food safety and sanitation procedures.
- Mentored junior staff, fostering a supportive learning environment.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Coordinated with restaurant managers to ensure compliance with training policies and procedures.
Assistant Store Manager
Smokey's Waikiki
Honolulu, HI
01.2017 - 01.2019
- Key Holder-Opened and closed store, ensuring security and operational readiness each day.
- Counted, collected, and deposited daily revenue to maintain financial accuracy.
- Reviewed daily sales reports for accuracy and made recommendations for improvement where applicable.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Developed staff schedules to optimize coverage during peak hours.
- Assisted in creating visual merchandising displays to attract customers.
Education
Associate of Arts - Accessory Design
Fashion Institute of Technology
New York, NY05-2014
College - Marketing & Communications
Towson University
Towson, MD01.2008
Some College (No Degree) - Radiologic Technologist
Keiser University
Tampa, FLSkills
- Customer service
- Inventory management
- Cash handling
- Point-of-sale systems
- Team collaboration
- Food safety compliance
- Visual merchandising
- Time management
- Organizational skills
- Adaptability and flexibility
- Scheduling and planning
- Strategic thinking
- Sales growth
Languages
- Italian, Intermediate
- Spanish, Intermediate
Certification
- 200 hr Yoga Teacher
Languages
Spanish
Limited
Italian
Professional
Affiliations
- Seasonal Farmer for 8 years. 5 years on a Regenerative Farm in Northern California
- Volunteer for Special Olympics in MD
Timeline
Lead Server
Psomi
12.2024 - 07.2025
Barista
Starbucks
08.2023 - 10.2024
Wine steward and bartender
Chateau Ste Michelle Winery
03.2023 - 09.2023
Yacht Stewardess
Kutner Yachting adventures
01.2022 - 02.2023
Crew Member
Trader Joe's
08.2021 - 02.2023
Lead Server Trainer
The Cheesecake Factory
01.2018 - 02.2020
Assistant Store Manager
Smokey's Waikiki
01.2017 - 01.2019
Associate of Arts - Accessory Design
Fashion Institute of Technology
College - Marketing & Communications
Towson University
Some College (No Degree) - Radiologic Technologist
Keiser University