Marissa Vasquez
Spokane,WA
Summary
Diligent and motivated dog groomer with 4years of experience. Providing excellent customer service and communication in the services that may be best suited for clients. Building positive experiences and relationships with customers for higher returns. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dog Groomer
Self-employed
Spokane, WA
03.2020 - Current
- Provided customers with information on proper dog grooming techniques and pet health care advice.
- Assisted in resolving any customer complaints or concerns efficiently and professionally.
- Ensured safety of animals at all times by following established safety protocols.
- Delivered excellent service to pet owners to drive repeat business.
- Groomed pets using a variety of grooming tools to achieve breed specific cuts and owner request.
- Returned and answering over 50 calls a week while scheduling appointments and addressing questions and concerns.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Researched new trends in dog grooming industry to stay up-to-date on best practices.
- Managed financial transactions on a day to day basis.
Veterinary Assisting Shadow
Legacy Animal Hospital
Liberty Lake, WA
04.2021 - 06.2021
- Attended veterinary appointments with doctors and observed the medical process.
- Observed surgeries, radiographs, ultrasounds, and other diagnostic procedures.
- Observed veterinarians with medical treatments such as vaccinations, dental cleanings, wound care management and bandaging.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
Education
Cheney High School
Cheney, WA06.2021
Veterinarian Assisting
Newtech Skills Center
Spokane, WA06-2021
Skills
- Safety Precautions and Measures
- Breed and Species Knowledge
- Pet Owner Advisory
- Customer Communication
- Decision-Making
- Teamwork and Collaboration
- Appointment Scheduling
- Attention to Detail
Certification
- Elanco veterinary assisting certificate
- microsoft word certified
References
References available upon request.
Timeline
Veterinary Assisting Shadow
Legacy Animal Hospital
04.2021 - 06.2021
Dog Groomer
Self-employed
03.2020 - Current
Cheney High School
Veterinarian Assisting
Newtech Skills Center
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