Marissa White
Wilmington,NC
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Carolina Crab House. Proven ability to enhance guest engagement and satisfaction through personalized service and effective multitasking. Expertise in service prioritization and team collaboration, ensuring a seamless dining experience.
Overview
3
3
years of professional experience
Work History
Server
Carolina Crab House
Wilmington, NC
09.2023 - Current
- Trained new servers on menu knowledge and service protocols.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cashier
TJX Companies, TJmaxx
Wilmington, NC
10.2022 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced end-of-shift totals.
- Assisted customers with product inquiries and provided tailored recommendations.
- Collaborated with team members to ensure optimal store presentation and organization.
Education
Bachelor of Arts - Psychology
University of North Carolina Wilmington
Wilmington05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team collaboration
- Service prioritization
- Hospitality service expertise
Timeline
Server
Carolina Crab House
09.2023 - Current
Cashier
TJX Companies, TJmaxx
10.2022 - 05.2023
Bachelor of Arts - Psychology
University of North Carolina Wilmington