Marissa Williams
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
04.2023 - Current
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Generated new sales leads to achieve and exceed monthly sales goals.
Brand Ambassador
American Eagle Outfitters, Inc
09.2022 - 03.2023
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Maintained clean, organized and professional work environment.
Front Desk Associate
Dave & Buster's
03.2022 - 07.2022
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Cashier
Kilwins Chocolates & Ice Cream
08.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Penn Foster
Scranton, PA04.2023
Skills
- Customer Needs Assessment
- Payment Processing
- Product Sales
- Fitting Room Maintenance
- Customer Service
- Expert in organization, multi-tasking
- Cash Register Operation
- Merchandising Understanding
- Exceptional Customer Service
- Flexible Schedule
- Cleaning Techniques
- Listening Skills
- POS System Operation
Timeline
Sales Associate
Victoria's Secret & PINK
04.2023 - Current
Brand Ambassador
American Eagle Outfitters, Inc
09.2022 - 03.2023
Front Desk Associate
Dave & Buster's
03.2022 - 07.2022
Cashier
Kilwins Chocolates & Ice Cream
08.2021 - 12.2021
High School Diploma -
Penn Foster