Maritsa Ramirez
Lake Elsinore,CA
Summary
Dynamic Medical Records and Health Information Technician with proven expertise at Leidos QTC Health Services in managing electronic health records and ensuring HIPAA compliance. Skilled in medical coding and patient care, I enhance operational efficiency and contribute to improved patient outcomes through effective collaboration and attention to detail.
Overview
33
33
years of professional experience
Work History
Medical Records and Health Information Technician
Leidos QTC Health Services
Lake Elsinore, CA
09.2024 - 06.2026
- Organized and maintained electronic health records using advanced EMR systems.
- Ensured compliance with HIPAA regulations in handling patient information.
- Processed and coded medical diagnoses and procedures accurately for billing purposes.
- Collaborated with healthcare providers to resolve discrepancies in patient records.
- Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Medical Assistant / Scheduler
Transtreme
Chino, CA
08.2019 - 09.2024
- Administered patient assessments and vital sign monitoring to support clinical decision-making.
- Coordinated patient appointments, ensuring efficient scheduling and minimal wait times.
- Assisted medical staff with procedures, enhancing operational workflow within the clinic.
- Maintained accurate patient records using electronic health record (EHR) systems for compliance and quality assurance.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Medical Assistant/ Phlebotomist
Chino Hills Family Medical Group/ Compcare
Chino Hills, CA
03.2013 - 07.2018
- Administered patient care including vital signs, injections, and specimen collection.
- Scheduled and coordinated appointments to optimize clinic workflow and patient satisfaction.
- Assisted physicians during examinations and procedures, ensuring efficient operations.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Receptionist/ Operator
Dr. Yolanda Grady
Chino, CA
08.2008 - 03.2013
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Processed insurance claims and verified patient eligibility for services.
- Coordinated communication between patients, physicians, and medical staff to ensure seamless care delivery
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Personal In Home Caregiver
Self Employed Services
Pomona, CA
08.1998 - 08.2008
- Provided personalized care and assistance to clients with daily living activities.
- Developed individualized care plans tailored to client needs and preferences.
- Monitored health status, reporting changes to family members and healthcare professionals.
- Maintained a safe and clean living environment for clients through regular housekeeping tasks.
Medical Assistant, Internal Medicine
Dr. Rufus Moore
Pomona, CA
09.1993 - 08.1998
- Administered patient assessments and collected vital signs to support efficient care delivery.
- Assisted in scheduling appointments and managing patient flow to enhance office efficiency.
- Maintained accurate electronic medical records, ensuring compliance with privacy regulations.
- Coordinated with healthcare team members to optimize treatment plans and improve patient outcomes.
Education
High School Diploma -
Pomona Catholic High School
Pomona, CACPT Phlebotomist -
US College of Health And Science
Montclair, CAMedical Assistant -
Watterson College
West Covina, CASkills
Medical Terminology
EMR Systems
Medical Records Management
Direct Patient Care
Phlebotomy/Venipuncture/Injections/EKG
Insurance Verification/ Coding
HIPPA Compliance
Assistance with minor surgeries, vitals,patient intake
Timeline
Medical Records and Health Information Technician
Leidos QTC Health Services
09.2024 - 06.2026
Medical Assistant / Scheduler
Transtreme
08.2019 - 09.2024
Medical Assistant/ Phlebotomist
Chino Hills Family Medical Group/ Compcare
03.2013 - 07.2018
Medical Receptionist/ Operator
Dr. Yolanda Grady
08.2008 - 03.2013
Personal In Home Caregiver
Self Employed Services
08.1998 - 08.2008
Medical Assistant, Internal Medicine
Dr. Rufus Moore
09.1993 - 08.1998
High School Diploma -
Pomona Catholic High School
CPT Phlebotomist -
US College of Health And Science
Medical Assistant -
Watterson College