Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maritza Carreno

Brooklyn

Summary

Dynamic professional with a proven track record in customer service at Green Fitness Studio, adept at issue resolution and client communication. Skilled in data entry and calendar management, I excel in high-pressure environments, ensuring a welcoming atmosphere while effectively handling customer challenges. Committed to enhancing client satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Green Fitness Studio
06.2024 - Current
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled assignments independently with good judgement and critical thinking skills.

Enlisted Soldier

National Guard
06.2023 - Current
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Managed weapon handling, delivery, and shipping systems.

Sales Associate

CVS Pharmacy
03.2022 - 11.2022
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Criminal Justice

John Jay College of Criminal Justice
New York, NY
05-2029

High School Diploma -

MESA Charter High School
Brooklyn, NY
06-2023

Skills

  • Supply management
  • Call forwarding
  • Data entry
  • Phone etiquette
  • Calendar management
  • Customer service
  • Basic accounting
  • Client communication
  • Issue handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Green Fitness Studio
06.2024 - Current

Enlisted Soldier

National Guard
06.2023 - Current

Sales Associate

CVS Pharmacy
03.2022 - 11.2022

Criminal Justice

John Jay College of Criminal Justice

High School Diploma -

MESA Charter High School

Similar Profiles

CREATE PROFILE
Maritza Carreno