Summary
Overview
Work History
Education
Skills
Timeline
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Maritza Contreras

North Hills,CA

Summary

Dynamic professional with a proven track record at Kids Dental Place, excelling in marketing strategy and customer service. Expert in appointment scheduling and dental software, I successfully coordinated community events that enhanced brand awareness and fostered patient engagement. Committed to driving growth through innovative outreach and effective communication.

Overview

3
3
years of professional experience

Work History

Receptionist

Van Nuys Family Dentistry
Van Nuys, CA
12.2024 - Current
  • Greeted patients warmly and ensured a positive first impression.
  • Managed appointment scheduling using dental practice management software.
  • Answered phone calls and directed inquiries to appropriate staff members.
  • Collected patient information and updated records accurately in system.
  • Assisted patients with insurance verification and paperwork completion.

Field Marketing Coordinator

Kids Dental Place
Los Angeles, California
12.2022 - 12.2024
  • Coordinated community events to promote dental health awareness for children.
  • Assisted in developing marketing materials tailored for family-oriented audiences.
  • Managed social media accounts to engage parents and promote services effectively.
  • Collaborated with local schools to organize educational presentations on oral hygiene.
  • Supported the planning and execution of promotional campaigns and activities.
  • Maintained customer relationship management system to track engagement and inquiries.
  • Conducted market research to identify trends in pediatric dental care needs.
  • Facilitated communication between marketing team and clinic staff for project alignment.
  • Conducted market research to identify new opportunities for growth.
  • Interfaced with industry and professional organizations to increase brand awareness and expand networking opportunities.

Education

GED -

Norwalk La-Mirada Adult School
Norwalk, CA
07-2002

Skills

  • Appointment scheduling
  • Dental software proficiency
  • Patient record management
  • Claims processing
  • Customer service
  • Marketing strategy

Timeline

Receptionist

Van Nuys Family Dentistry
12.2024 - Current

Field Marketing Coordinator

Kids Dental Place
12.2022 - 12.2024

GED -

Norwalk La-Mirada Adult School

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