Maritza Martinez
Somerset,NJ
Summary
Dynamic professional with a strong background in customer service and front desk operations at AU Medical Center. Proven ability to enhance workflow efficiency through effective appointment scheduling and problem-solving skills. Recognized for maintaining organized patient records while ensuring confidentiality, contributing to a positive patient experience.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ross Dress for Less
02.2023 - 11.2024
- Assisted customers in product selection, providing exceptional service and support.
- Maintained organized product displays to enhance visual appeal and accessibility.
- Processed transactions accurately using point-of-sale systems to ensure efficient sales operations.
- Learned inventory management techniques to assist with stock replenishment and accuracy.
Medical Receptionist
AU Medical Center
05.2021 - 01.2023
- Managed patient check-in and check-out processes to enhance workflow efficiency.
- Scheduled appointments using electronic health record (EHR) systems, improving coordination among staff and patients.
- Handled patient inquiries and concerns, providing accurate information to ensure a positive experience.
- Maintained organized patient records in compliance with privacy regulations, ensuring confidentiality and security.
Education
Medical Assistant, Billing And Coding -
Miller-Motte Technical College
Augusta GA12-2021
High School Diploma -
Continental Academy
Miami, FL04-2003
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Front desk operations
- Appointment scheduling
- Telephone etiquette
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Ross Dress for Less
02.2023 - 11.2024
Medical Receptionist
AU Medical Center
05.2021 - 01.2023
Medical Assistant, Billing And Coding -
Miller-Motte Technical College
High School Diploma -
Continental Academy