Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Server

Maritza Zavala

Greensboro,NC

Summary

Dynamic hospitality professional with a strong work ethic and expertise in customer service, at Kickback Jack's. Proven ability to enhance customer satisfaction through personalized service and effective team collaboration. Skilled in managing high-volume environments while implementing eco-friendly practices, ensuring both client safety and satisfaction. These skills can translate to working in a hospital as a CNA to show that I will be a team player with everyone, be able to work in a high volume environment, and will always want to improve and learn new things.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Kickback Jack's
05.2023 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently while maintaining high service standards.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy.
  • Trained new servers on menu offerings and restaurant procedures.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Housekeeper

Self-employeed
05.2025 - 08.2025
  • Maintained cleanliness and sanitation standards across diverse residential environments.
  • Managed scheduling and organization of cleaning tasks to optimize efficiency.
  • Implemented eco-friendly cleaning solutions to enhance client satisfaction and safety.
  • Along with cleaning the clients house, I also assisted with other necessities that the client may need. For example, grocery shopping, cooking, dog walking, etc.

Education

Associate of Science - Science

Guilford Technical Community College
Jamestown, NC
05-2024

High School Diploma -

Early Middle College At GTCC-Greensboro
Greensboro, NC
05-2024

Skills

  • Strong work ethic
  • Self motivated
  • Customer service
  • Team collaboration
  • Performance improvement
  • Can work in a high volume environment
  • Hospitality service expertise

Certification

Basic life support certificate

Certified CNA

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Housekeeper

Self-employeed
05.2025 - 08.2025

Server

Kickback Jack's
05.2023 - Current

Associate of Science - Science

Guilford Technical Community College

High School Diploma -

Early Middle College At GTCC-Greensboro

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Maritza Zavala