Marius Stefan
Brooklyn,NY
Summary
Adept at elevating guest experiences through exceptional service and hospitality expertise, demonstrated across roles at esteemed venues like Soho House New York. Skilled in cash handling and fostering team collaboration, I've consistently enhanced service quality and efficiency. My proactive approach and ability to remember intricate details have been pivotal in achieving seamless service transitions and cultivating customer loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Jose Andres Group
05.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Cultivated warm relationships with regular customers
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server Captain
Soho House New York
01.2021 - 05.2023
- Evaluated server performance regularly, providing constructive feedback for continuous improvement
- Maintained a clean and welcoming dining environment for guests, ensuring positive experiences and return visits
- Trained new servers on restaurant procedures, menu items, and customer service standards
- Conducted pre-shift meetings to keep staff informed of daily goals, special events, and restaurant updates
- Increased teamwork amongst servers through consistent communication and support during shifts.
Server
Cornerstone
09.2015 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Liceul Teoretic Romania
06.1998
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Memory retention
Certification
- TIPS
- TRAIN THE COACH
- FOOD HANDLER
Timeline
Server
Jose Andres Group
05.2023 - 05.2024
Server Captain
Soho House New York
01.2021 - 05.2023
Server
Cornerstone
09.2015 - 06.2020
High School Diploma -
Liceul Teoretic Romania
- TIPS
- TRAIN THE COACH
- FOOD HANDLER
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