Marivic Diocares
Seeing to gain a challenging position that will allow me to utilize my knowledge and work experience.
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Work History
Inside Sales 1/Accounting Coordinator
3 Years 5 Months- Managed accounts payable and receivable processes, ensuring timely payments and accurate record-keeping.
- Prepared weekly cash reports consisting of all payments and disseminated information to appropriate correct management staff.
- Coordinated and monitored department workflow to maintain efficiency.
- Improved cash flow management with timely invoicing and efficient collections efforts.
Frontend TA Associate
2 Years 10 Months- Assisted customers with product inquiries and ensured a positive shopping experience.
- Operated cash register, processed transactions, and handled financial discrepancies.
- Maintained store cleanliness and organized merchandise displays to enhance visibility.
- Collaborated with team members to restock shelves efficiently during peak hours.
- Trained new associates on customer service standards and operational procedures.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Credit Specialist
3 Years 3 Months- Analyzed credit applications to assess risk and ensure compliance with company policies.
- Managed customer accounts, resolving discrepancies and maintaining accurate financial records.
- Evaluated creditworthiness using industry-standard tools to inform lending decisions.
- Developed and implemented process improvements to enhance operational efficiency in credit assessments.