Mariz Fiumara
Summary
Dynamic Lead Certified Pharmacy Technician with the United States Air Force, adept at enhancing pharmacy productivity through effective team leadership and meticulous prescription verification. Proven expertise in HIPAA compliance and exceptional customer service, fostering trust and satisfaction among patients while ensuring operational excellence and regulatory adherence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Certified Pharmacy Technician
United States Air Force, USAF
03.2019 - Current
- Established trust with patients by safeguarding their confidentiality as mandated by HIPAA regulations.
- Increased pharmacy productivity through effective delegation of tasks among technicians, maximizing team performance.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Supervised 10 pharmacy technicians and coordinated day-to-day assignments.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Managed opening and closing duties for pharmacy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Developed and implemented improvements to pharmacy organization system.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Streamlined communication between staff members by implementing an organized system for sharing pertinent information about prescriptions or patient concerns.
- Ensured compliance with federal and state regulations regarding pharmaceutical practices, contributing to a successful inspection record.
- Trained and mentored new pharmacy technicians, fostering a supportive learning environment.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Managed patient complaints professionally and efficiently while maintaining strict adherence to HIPAA regulations.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Pharmacy Technician
Nellis AFB Contractor (Ciconix LLC)
11.2017 - 03.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
Education
No Degree - Pharmacy
College of Southern Nevada
Las Vegas, NV05-2011
Skills
- HIPAA compliance
- Prescription verification
- Medication dispensing
- Pharmacy software proficiency
- Pharmaceutical calculations
- Teamwork
- Staff leadership
- Multitasking Abilities
- Pharmacy operations management
- Troubleshooting malfunctioning equipment
- Customer service
- Attention to detail
Accomplishments
Air Base Wing quarterly award winner, April to June, 2021 and 2023 at Nellis AFB, Las Vegas NV
Certification
BLS Certificate
Nevada State Board of Pharmacy
PTCB certification
Languages
Philippines
Full Professional
Timeline
Lead Certified Pharmacy Technician
United States Air Force, USAF
03.2019 - Current
Pharmacy Technician
Nellis AFB Contractor (Ciconix LLC)
11.2017 - 03.2019
No Degree - Pharmacy
College of Southern Nevada
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