Marjorie Storm
Bellmawr,NJ
Summary
Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Thorough understanding of housing laws and resident management.
Successful at multitasking every day to handle everything from facility repairs to capital improvements to property tours and administrative leadership.
Overview
18
18
years of professional experience
Work History
Assistant Property Manager
AAH Management
Barrington, N.J.
02.2017 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Escalated major issues to property manager for immediate remediation.
- Managed over 50 customer calls per day
Leasing Consultant
Westminster Management, Morgan Properties, SEB Realty
Jersey, South
03.2003 - 01.2016
- Please note I have three companies listed as my employer, the properties where I was located transitioned management teams three separate times during my 10-year tenure and through each transition I was asked to stay on board and become part of the new team.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Education
Life & Health Insurance License - Adult And Continuing Education
Professional Training Services
Mt. Laurel NJ04.2015
High School Diploma -
Sterling High School
Somerdale, NJ06.1989
Skills
- Tenant Issue Resolution
- Leasing and Sales
- Appointment Setting
- Property Management
- Issue Escalation
- Staff Management
- Property tours and inspections
Quote
Everybody gets so much information all day long that they lose their common sense.
Gertrude Stein
Timeline
Assistant Property Manager
AAH Management
02.2017 - Current
Leasing Consultant
Westminster Management, Morgan Properties, SEB Realty
03.2003 - 01.2016
Life & Health Insurance License - Adult And Continuing Education
Professional Training Services
High School Diploma -
Sterling High School
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