Marjorie Hope Bullerdick
Knoxville,TN
Summary
Friendly Bartender with exceptional cocktail and food service skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
8
8
years of professional experience
Work History
Beertender
Monday Night Brewing
03.2024 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, game days, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Mirage/Skybox
03.2024 - 08.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS Heartland system to place orders, manage bills, and handle complimentary items.
Bartender
Cherokee Country Club
12.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Created attractive bar displays by strategically arranging bottles and glasses.
Patient Support Specialist
Results Physiotherapy
04.2019 - 03.2020
- Managed greeting patients as they entered the clinic for processing and performing clinic activity reports
- Ensuring copayments were collected and verifying patient insurance benefits
- Trusted with depositing clinic bank deposits
Baker
Cheesecake Factory
05.2017 - 09.2017
- Prepared and plated cheesecakes for patrons.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Created appealing displays to showcase products in bakery.
Education
Bachelors of Anthropology - Anthropology
Colorado State University
Boulder, CO12.2021
Associates Of Science -
Pellissippi State Community College
Knoxville, TN05.2017
Skills
- Hospitality Service Expertise
- Classic Cocktails
- ABC Standards
- Toast POS Experience
- Heartland POS Experience
- Food Running
- Beverage Preparation
- Service-Oriented Mindset
- New Hire Training
- Cicerone Training
References
- Digna Caban- (813) 856-6302
- Kimberly Gayle- (865) 789-9000
Timeline
Beertender
Monday Night Brewing
03.2024 - Current
Server
Mirage/Skybox
03.2024 - 08.2024
Bartender
Cherokee Country Club
12.2021 - Current
Patient Support Specialist
Results Physiotherapy
04.2019 - 03.2020
Baker
Cheesecake Factory
05.2017 - 09.2017
Bachelors of Anthropology - Anthropology
Colorado State University
Associates Of Science -
Pellissippi State Community College
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