MARK AIELLO

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
• Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
• Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
• Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.

• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Balanced books for daily audit
• secured Medications for safety and regulations by FDA

• Trained back-up associates and led crew members in managing operations of storefront.
• Maximized productivity and management systems by establishing specific goals and managing operations.
• call volume of more than 125 daily calls and resolutions

accounts payable and accounts receivables

• Escalation calls as well as problem solving