Mark Ayon
Clovis,CA
Summary
Proven expertise in insurance products, service, and customer needs. Familiar with analyzing documentation, liaising between parties, and handling both routine and complex issues each day. Able to identify and resolve concerns, while promoting new products and meeting sales objectives.
Overview
46
46
years of professional experience
Work History
Insurance Agent
GEICO
Fresno, California
04.2022 - 07.2023
- Resolved customer inquiries at call center, ensuring timely and accurate information
- Reviewed and processed new applications and endorsements, contributing to streamlined onboarding
Independent Insurance Broker
Burns & Whitaker Insurance Services
Clovis, CA
08.2017 - 01.2022
- Created tailored insurance solutions addressing specific client needs.
- Explained policy options clearly to clients, enhancing their understanding during consultations.
Insurance Agent
AAA Northern California, Nevada & Utah
Clovis, CA
05.2008 - 07.2017
- Cultivated relationships with clients to foster long-term partnerships and increase retention.
- Guided clients in selecting tailored insurance coverage options to meet their specific needs.
Loan Officer
Wells Fargo Home Mortgage
Madera, CA
09.2002 - 04.2008
- Executed loan origination process, including ordering credit reports, appraisals, and preliminary title reports.
Insurance Agent
Dashers Insurance Services Inc.
Fresno, CA
05.1997 - 09.2002
- Delivered exceptional customer service, fostering strong client relationships.
- Cultivated lasting professional relationships, which created continuous client referral streams within community.
Sales Associate
Fashion Footwear
Fresno, CA
06.1977 - 04.1997
- Guided customers in product selection and fitted footwear for optimal comfort.
- Assisted customers with purchases at the cash register.
Education
High School Diploma -
Herbert Hoover High School
Fresno, CA06.1978
Skills
- Asset protection proficiency
- Email marketing
- Insurance sales strategy
- Cross-selling and upselling
- Customer follow-up
- Policy adjustment knowledge
- Lead development
Licensing
Property & Casualty
Life & Health
Timeline
Insurance Agent
GEICO
04.2022 - 07.2023
Independent Insurance Broker
Burns & Whitaker Insurance Services
08.2017 - 01.2022
Insurance Agent
AAA Northern California, Nevada & Utah
05.2008 - 07.2017
Loan Officer
Wells Fargo Home Mortgage
09.2002 - 04.2008
Insurance Agent
Dashers Insurance Services Inc.
05.1997 - 09.2002
Sales Associate
Fashion Footwear
06.1977 - 04.1997
High School Diploma -
Herbert Hoover High School