Tahjae Francis
Flowery Branch ,Ga
Summary
Dynamic insurance agent with a proven track record at American Income Life Insurance Company, excelling in customer engagement and policy sales. Skilled in asset protection and conflict resolution, I foster strong client relationships and enhance satisfaction through effective communication and professionalism Committed to delivering exceptional service and driving results.
Overview
3
3
years of professional experience
Work History
Insurance Agent
American Income Life Insurance Company
Georgia
06.2025 - Current
- Developed and maintained relationships with clients to assess insurance needs.
- Executed comprehensive policy reviews to ensure client satisfaction and retention.
- Educated clients on various insurance products to facilitate informed decision-making.
- Collaborated with team members to streamline sales processes and improve customer outreach.
- Built strong relationships with clients through consistent communication and excellent customer service.
Floor Supervisor
Kroger
Georgia
02.2025 - 09.2025
- Supervised daily store operations to ensure exceptional customer service and efficient workflow.
- Monitored inventory levels, coordinating with management for timely stock replenishment.
- Assisted in implementing promotional displays to enhance product visibility and sales.
- Resolved customer inquiries and complaints effectively, fostering positive shopping experiences.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
Asset Protection Associate
Walmart
Georgia
07.2024 - 12.2024
- Monitored security systems to detect and deter theft and fraud.
- Conducted regular audits of inventory and reports discrepancies to management.
- Collaborated with team members to implement loss prevention strategies effectively.
- Analyzed surveillance footage to identify suspicious activities and incidents.
- Engaged with customers to promote a safe shopping environment through proactive communication.
- Participated in safety meetings to discuss improvements in loss prevention techniques.
Team Member
Papa Johns
Georgia
01.2024 - 06.2024
- Prepared and assembled food orders according to customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated kitchen equipment safely, following established safety protocols.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Cook
Waffle House
South Carolina
03.2023 - 08.2023
- Prepared and cooked menu items according to recipes and presentation standards.
- Maintained cleanliness and organization in kitchen and food preparation areas.
- Assisted in inventory management, ensuring proper stock levels of ingredients.
- Collaborated with team members to ensure timely service during peak hours.
Education
High School Diploma -
Discovery High School
Lawrenceville, GASkills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Asset protection expertise
- Customer engagement
- Asset protection
- Good communication
- Great at problem solving
Accomplishments
I ran track during my high school years and was awarded student of the month several times during the course of my high school years
Timeline
Insurance Agent
American Income Life Insurance Company
06.2025 - Current
Floor Supervisor
Kroger
02.2025 - 09.2025
Asset Protection Associate
Walmart
07.2024 - 12.2024
Team Member
Papa Johns
01.2024 - 06.2024
Cook
Waffle House
03.2023 - 08.2023
High School Diploma -
Discovery High School