Mark Bartishell
Chicago,IL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Beatnik on the River
03.2024 - 10.2025
- Maintained full menu, specials, and drinks knowledge
- Made suggestions to customers based on preferences
- Coordinated with other staff and management to ensure a memorable dining experience for all guests.
- Trained and mentored new servers on menu knowledge and service protocols.
- Developed strong relationships with repeat customers, fostering loyalty and enhancing the restaurant's reputation
Food Runner
Beatnik on the River
05.2023 - 03.2024
- Collaborated with expo and kitchen staff to ensure workflow efficiency and accuracy in orders
- Maintain detailed memorization of all menu items, and all allergens
- Mindful of sanitation and safety practices when handling food
- Monitored guest needs, promptly addressing requests to enhance dining experience
Servers Assistant
Saint Lou's Assembly
08.2018 - 08.2020
- Assisted servers in delivering food and beverages efficiently to enhance guest experience
- Trained new team members on service protocols and restaurant operations for improved performance
- Processed all on-line orders via Caviar
- Experience with Point of Sale (POS) Terminals; Aloha
Barback/ Busser
The Boundary Tavern and Grill
03.2018 - 08.2018
- Restocked glassware, cleaned tables and organized supplies to meet demanding periods throughout shift
- Monitored inventory levels and communicated needs to management effectively
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies
- Collaborated with team members to streamline workflow during high-volume shifts
Education
Bachelor of Fine Arts - Musical Theatre
Millikin University
Decatur, IL2005
Skills
Strong work ethic
Reliable and responsible
High energy and stamina
Exceptional customer service
Guest relations management
Team player
Certification
- Illinois Basset Certificate
- Learn 2 Serve Food Handler Certificate
- ServSafe Allergens Certificate
Timeline
Server
Beatnik on the River
03.2024 - 10.2025
Food Runner
Beatnik on the River
05.2023 - 03.2024
Servers Assistant
Saint Lou's Assembly
08.2018 - 08.2020
Barback/ Busser
The Boundary Tavern and Grill
03.2018 - 08.2018
Bachelor of Fine Arts - Musical Theatre
Millikin University