Collaborative professional with extensive experience in account management and team mentorship. Recognized for fostering strong client relationships and enhancing service efficiency through cross-functional teamwork. Prepared to contribute to impactful client solutions and business success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Account Manager/Safety & Industrial Specialist
Motion Industries
Geismar, LA
10.2018 - Current
Cultivated strong client relationships to enhance customer satisfaction and retention. Managed a 10 million dollar plus account territory for the past four years.
Developed tailored solutions to meet diverse client needs and drive business growth.
Oversaw project timelines, ensuring timely delivery of products and services to clients.
Collaborated with cross-functional teams to streamline operations and improve service efficiency.
Mentored junior account managers, fostering skill development and knowledge sharing within the team.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Teacher/Varsity Head Coach
St. Tammany Parish Public Schools
St. Tammany, Louisiana
07.2007 - 10.2018
Developed and implemented engaging lesson plans aligned with state curriculum standards.
Facilitated a positive classroom environment promoting student collaboration and participation.
As a head coach in basketball and cross country won multiple district and state titles over a 29-year career.
Mentored new teachers, providing guidance on effective teaching practices and classroom management techniques.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Education
Master of Science - Liberal Arts/Education
Louisiana State University
Baton Rouge, LA
08-2017
Bachelor of Arts - Political Science And Government
University of New Orleans
New Orleans, LA
05-1994
Skills
Account management
Customer service
Teamwork and collaboration
Client relations
Customer satisfaction
Strategic planning
Relationship building and management
Sales development
Accomplishments
Business Development: - Developed strong relationships with key referral sources which resulted in 10 million dollar-plus sales territory over the last three-year period. Established three key partnerships which resulted in both sales and profit growth from 2021-present.
Industrial, Government and Safety Account Manager at White Cap Construction Supply Inc.Industrial, Government and Safety Account Manager at White Cap Construction Supply Inc.