Mark Bowers
Cleveland,NC
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
7
7
years of professional experience
Work History
E Commerce/Sales Associate
Myself
Statesville, NC
11.2023 - 04.2025
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers using new and innovative ideas, maintaining a high level of customer satisfaction.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
General Warehouse Associate
Randstad
Statesville, NC
01.2022 - 07.2024
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
- Consistently lifted materials weighing as much as [100lbs] pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Walmart
Stocker/unloader
Salisbury, NC
04.2018 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
No Degree -
East Rowan Highschool
Salisbury, NCSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Outgoing personality
- Flexible schedule
- Sales strategies
- Product sales
- Meeting deadlines
- Upselling
- Professional demeanor
- Guest relations
- Inventory tracking
Languages
English
Full Professional
French
Limited Working
Timeline
E Commerce/Sales Associate
Myself
11.2023 - 04.2025
General Warehouse Associate
Randstad
01.2022 - 07.2024
Walmart
Stocker/unloader
04.2018 - 06.2020
No Degree -
East Rowan Highschool