Overview
Summary
Skills
Timeline
Work History
Education
Accomplishments
Generic

Taylore Coleman

Los Angeles,CA

Overview

5
5
years of professional experience

Summary

Dedicated professional with a solid background in customer service, hospitality, and educational support. Skilled in front-end operations, handling cash and inventory, and providing excellent service across diverse environments. Strong leadership and communication skills with experience in retail sales, event coordination and promoting brand presence. Bilingual in English and French (intermediate).

Skills

  • Customer Service
  • Team Leadership
  • Communication & Interpersonal Skills
  • Problem Solving & Conflict Resolution
  • Time Management
  • Sales & Brand Promotion

Timeline

E-Commerce & Sales Associate

Erewhon
03.2023 - 07.2024

Academic Mentor

Emily Shane Foundation
09.2022 - 08.2023

Brand Ambassador

Nudge Coffee
05.2022 - 05.2024

Guest Services Associate

Crunch Fitness
02.2021 - 10.2022

Host/Cashier

Norms Restaurant
02.2019 - 03.2020

Bachelor of Arts - Psychology Major | French Minor

Loyola Marymount University

Associate's Degree - Liberal Studies Education

Santa Monica College

Work History

E-Commerce & Sales Associate

Erewhon
03.2023 - 07.2024
  • Handled cash transactions up to $5,000 daily, greeted over 50 customers per shift, and managed an average of 20+ online orders while scheduling deliveries for same/next-day fulfillment.
  • Worked flexible schedules, including covering 5+ additional shifts per month, to support business needs and ensure seamless operations.
  • Built strong relationships with customers, resulting in a 15% increase in repeat business and positive feedback.
  • Successfully resolved transaction issues with a 95% satisfaction rate.

Brand Ambassador

Nudge Coffee
05.2022 - 05.2024
  • Managed 25+ events, promoted the coffee brand to over 500 customers, and provided leadership by coordinating team efforts to achieve a 25% increase in event participation.
  • Increased positive word-of-mouth referrals by 30% through personalized interactions with 100+ customers per event and demonstrated excellent product knowledge.

Academic Mentor

Emily Shane Foundation
09.2022 - 08.2023
  • Provided educational support to 20+ students, resolving academic issues and maintaining positive relationships with both students and parents, resulting in a 95% satisfaction rate.
  • Increased engagement during tutoring sessions by 30% through the incorporation of interactive activities and real-world examples, enhancing learning experiences.
  • Boosted students' confidence and academic performance by 20% through personalized lesson plans tailored to individual needs and learning styles.

Guest Services Associate

Crunch Fitness
02.2021 - 10.2022
  • Greeted over 100 members and guests daily, managed check-in processes efficiently, and scheduled 30+ appointments per week while maintaining a welcoming and professional environment.
  • Answered 50+ phone calls per shift, addressing inquiries and providing accurate information with a 98% satisfaction rate.
  • Handled high-pressure situations calmly, ensuring professionalism and effective problem resolution in a fast-paced environment.

Host/Cashier

Norms Restaurant
02.2019 - 03.2020
  • Greeted and seated 100+ guests daily, managed reservations for 20+ tables, processed cash and credit transactions, and assisted with 20+ to-go orders per shift while maintaining a clean and welcoming environment.
  • Handled high-pressure situations with composure, effectively managing large parties of 10+ guests or unexpected events during peak hours, ensuring seamless service.
  • Provided exceptional customer service by actively listening to guest needs and resolving concerns promptly.

Education

Bachelor of Arts - Psychology Major | French Minor

Loyola Marymount University
Los Angeles, CA
05.2025

Associate's Degree - Liberal Studies Education

Santa Monica College
Santa Monica, CA
06.2022

Accomplishments

  • Recipient of LMU Pathway Scholars Scholarship
  • Excellence in Customer Service Acknowledgement (Erewhon)
  • Outstanding Brand Ambassador Performance (2 Years) (Nudge Coffee)
  • Leadership and Excellence Award (Emily Shane Foundation)

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Taylore Coleman