Mark Bustle
Santee,CA
Summary
Driven leader with a proven track record at Rooter Solutions, enhancing operational efficiency and customer loyalty through expert project management and staff supervision. Excelled in financial administration and team building, significantly boosting profitability and performance metrics. Skilled in contract negotiations and customer relationship management, achieving notable success in employee and client satisfaction.
Overview
3
3
years of professional experience
Work History
General Manager
Rooter Solutions
11.2022 - 06.2024
- Maximized efficiency by coaching and mentoring personnel on industry practices, company procedures, and Sales procedures
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Division Sales Manager
Rooter Ranger
12.2020 - 09.2022
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Communicated product quality and market comparisons by creating sales presentations.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Prepared sales presentations for clients showing success and credibility of products.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
High School Diploma -
Ceres High School
Ceres, CA06.1995
Skills
- Financial Administration
- Customer Relationship Management
- Loss Prevention
- Project Management
- Contract Negotiations
- Vendor relationships
- Customer Retention
- Staff Supervision
- Team training and development
- Leadership and team building
- Troubleshooting expertise
Timeline
General Manager
Rooter Solutions
11.2022 - 06.2024
Division Sales Manager
Rooter Ranger
12.2020 - 09.2022
High School Diploma -
Ceres High School
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